From a8f828a066773a59fdf646299359d35ae0e845af Mon Sep 17 00:00:00 2001 From: wyatt8740 Date: Mon, 6 Jan 2014 12:02:16 -0500 Subject: Removed accidental upload of copyrighted map files --- WinQuake/data/HELP.TXT | 238 ++++++++++++++++++++++++------------------------- 1 file changed, 119 insertions(+), 119 deletions(-) (limited to 'WinQuake/data/HELP.TXT') diff --git a/WinQuake/data/HELP.TXT b/WinQuake/data/HELP.TXT index ef79fbd..02cb2e5 100644 --- a/WinQuake/data/HELP.TXT +++ b/WinQuake/data/HELP.TXT @@ -1,119 +1,119 @@ -TECH SUPPORT -Any of the information listed below could change. Check the id software -Web Site, at www.idsoftware.com, for updates. - -A. Tech Support Options -id Software does charge for technical support, but we strive to offer -this service at the lowest cost possible. Because volume on the support -lines dictate costs, we periodically adjust our rates for Voice Tech -Support. Check our web site for current pricing. - -Paying for Voice or Automated Support -1 -- You can get Voice Support using a major credit card for a one-time -shot. The system asks for your credit card number and expiration date, -then pre-authorizes your credit card for the tech support call. You will -only be billed for the number of minutes actually used. - -2 -- You can assign yourself a rechargeable PIN account. The system prompts -you for your credit card information, and assigns you a PIN account number. -You can use the PIN to access Voice Support, Automated Support and the -Game Hints Line. Once your account runs out, you can charge it up again. - -3 -- You may also charge up a PIN account using the number 1 (900) call-2-id. -Then call back at 1(800)ID-GAMES (1(800)434-3627), and use your new PIN to -receive all the support and hints you wish. - -4 -- id Software's Game Hints Line is accessible either using a PIN account -via 1 (800) ID-GAMES (see above), or by calling 1 (900) CALL2-ID, which -places the call on your phone bill. - - 1. Voice Support - Telephone -- 1 (800) id-games - - Lines Open from 12 noon to 10pm Central Time, 7 Days a - week ($1.75 per minute). Closed some holidays - - Please have the following information handy. - 1. Game title and version number. (The version - number can be found on the end text screen.) - 2. Your operating system, processor, processor - speed and amount of RAM. - 3. If you are having a sound, video or modem - problem, we need to know the device brand name - and model. - - 2. Automated Support - Telephone -- 1 (800) id-games - - Lines Open 24 hours a day, 365 days a year, or 366 days - in Leap years ($0.25 per minute) - - Please have pencil and paper handy. - - 3. E-mail Support - Just send your e-mail to support@idsoftware.com - - We will do our best to respond within 48 hours after - receiving your e-mail. - - When sending e-mail, cut and paste the following into your - e-mail message and fill in the blanks: - -Date: -Name: -Phone number: -E-mail address: (please include this, we redirect tons of mail) -Game Title: -Version #: -Operating system (eg., DOS 6.0 or Windows 95): -Computer type: -Processor type: -Processor speed: -Video card brand and model: (only if video problem) -Audio card brand and model: (only if audio problem) -Modem brand and model: (only if modem problem) -Network card brand and model: (only if netgame problem) -Network configuration (eg., NET.CFG file): (only if netgame problem) -Drivers, protocol stacks, and versions: (eg., lsl v2.14, exp16odi -v2.33, and ipxodi v3.01) (only if netgame problem) -If there were any error messages or fault information, report them -here: -Please state the problem you encountered: -Please state how to reproduce the problem: - - 4. Web Support - Found at www.idsoftware.com - - Our web support pages provide the same information that's - available via Automated Support, except it's free! - - 5. News Sites - For information, FAQ, or announcements: - rec.games.computer.quake.announce - For editing and hecking Quake-related files: - rec.games.computer.quake.editing - For general Quake discussion: - rec.games.computer.quake.misc - - 6. Game Hints Line - Telephone -- 1 (800) id-games or 1 (900) call-2-id - - Lines Open 24 hours a day, 365 days a year, or 366 days - in Leap years ($0.85 per minute) - You must be 18 years of age or have parental permission - to call 1 (900) call-2-id. - -B. In Europe - The help lines in Europe are open 7:30am - 5:00pm GMT, - Monday - Friday. - -English: +44 01923 209145 -German: +44 (0)1923 209151 -French: +44 (0)1923 209148 - -C. Problems - If you have an unfavorable experience using our services, please - send e-mail to 911@idsoftware.com. We would also like to hear - from you if you have something positive to share with us. Kindly - include your full name, address, phone number, and the problem - encountered or information you'd like to tell us about. +TECH SUPPORT +Any of the information listed below could change. Check the id software +Web Site, at www.idsoftware.com, for updates. + +A. Tech Support Options +id Software does charge for technical support, but we strive to offer +this service at the lowest cost possible. Because volume on the support +lines dictate costs, we periodically adjust our rates for Voice Tech +Support. Check our web site for current pricing. + +Paying for Voice or Automated Support +1 -- You can get Voice Support using a major credit card for a one-time +shot. The system asks for your credit card number and expiration date, +then pre-authorizes your credit card for the tech support call. You will +only be billed for the number of minutes actually used. + +2 -- You can assign yourself a rechargeable PIN account. The system prompts +you for your credit card information, and assigns you a PIN account number. +You can use the PIN to access Voice Support, Automated Support and the +Game Hints Line. Once your account runs out, you can charge it up again. + +3 -- You may also charge up a PIN account using the number 1 (900) call-2-id. +Then call back at 1(800)ID-GAMES (1(800)434-3627), and use your new PIN to +receive all the support and hints you wish. + +4 -- id Software's Game Hints Line is accessible either using a PIN account +via 1 (800) ID-GAMES (see above), or by calling 1 (900) CALL2-ID, which +places the call on your phone bill. + + 1. Voice Support + Telephone -- 1 (800) id-games + + Lines Open from 12 noon to 10pm Central Time, 7 Days a + week ($1.75 per minute). Closed some holidays + + Please have the following information handy. + 1. Game title and version number. (The version + number can be found on the end text screen.) + 2. Your operating system, processor, processor + speed and amount of RAM. + 3. If you are having a sound, video or modem + problem, we need to know the device brand name + and model. + + 2. Automated Support + Telephone -- 1 (800) id-games + + Lines Open 24 hours a day, 365 days a year, or 366 days + in Leap years ($0.25 per minute) + + Please have pencil and paper handy. + + 3. E-mail Support + Just send your e-mail to support@idsoftware.com + + We will do our best to respond within 48 hours after + receiving your e-mail. + + When sending e-mail, cut and paste the following into your + e-mail message and fill in the blanks: + +Date: +Name: +Phone number: +E-mail address: (please include this, we redirect tons of mail) +Game Title: +Version #: +Operating system (eg., DOS 6.0 or Windows 95): +Computer type: +Processor type: +Processor speed: +Video card brand and model: (only if video problem) +Audio card brand and model: (only if audio problem) +Modem brand and model: (only if modem problem) +Network card brand and model: (only if netgame problem) +Network configuration (eg., NET.CFG file): (only if netgame problem) +Drivers, protocol stacks, and versions: (eg., lsl v2.14, exp16odi +v2.33, and ipxodi v3.01) (only if netgame problem) +If there were any error messages or fault information, report them +here: +Please state the problem you encountered: +Please state how to reproduce the problem: + + 4. Web Support + Found at www.idsoftware.com + + Our web support pages provide the same information that's + available via Automated Support, except it's free! + + 5. News Sites + For information, FAQ, or announcements: + rec.games.computer.quake.announce + For editing and hecking Quake-related files: + rec.games.computer.quake.editing + For general Quake discussion: + rec.games.computer.quake.misc + + 6. Game Hints Line + Telephone -- 1 (800) id-games or 1 (900) call-2-id + + Lines Open 24 hours a day, 365 days a year, or 366 days + in Leap years ($0.85 per minute) + You must be 18 years of age or have parental permission + to call 1 (900) call-2-id. + +B. In Europe + The help lines in Europe are open 7:30am - 5:00pm GMT, + Monday - Friday. + +English: +44 01923 209145 +German: +44 (0)1923 209151 +French: +44 (0)1923 209148 + +C. Problems + If you have an unfavorable experience using our services, please + send e-mail to 911@idsoftware.com. We would also like to hear + from you if you have something positive to share with us. Kindly + include your full name, address, phone number, and the problem + encountered or information you'd like to tell us about. -- cgit v1.2.3